BISLIG CITY, Surigao del Sur -- The local government unit of Bislig City headed by Mayor Florencio C. Garay through the City Information Office (CIO) - City Tourism Division hosted a seminar on Filipino Brand of Service Excellence (FBSE) facilitated by the Department of Tourism (DOT) Caraga headed by Regional Director Ivonnie B. Dumadag on May 8, 2023, at Highland Function Farm and Restaurant, Mangagoy, Bislig City.

The DOT FBSE trainer, and the resource speaker, Leticia DC. Tan, discussed how to provide excellent customer service and quality service from the heart. 

The training is in line with the reopening of Bislig City Airport on May 18, 2023, which will connect travelers from various places to arrive in one common destination,  the City of Bislig.

The LGU is expecting an influx of tourists and guests, thus this training preparation.

Attendees were the Civil Aviation Authority of the Philippines (CAAP) Bislig City headed by Lendon Dean Nacario II - OIC; City Councilors Reynaldo V. Dominguez chairman of Tourism Development and Jenny Myrr V. Chicano vice chair on Tourism Development; tourism related establishments (TREs); LGU  key personnel as front liners, Philippine National Police (PNP) personnel; academe; and proprietors of  accommodations, resorts and food establishments. (NGPB/CIO-Bislig/PIA-Surigao del Sur)