QUEZON CITY, (PIA) -- As the head of the central personnel agency of the government, Civil Service Commission (CSC) Chairperson Karlo Nograles has shared that the CSC has maximized technology and digital processes that made it easier to request for Certification of Eligibility (COE) and its authenticated copies.

“In the CSC, we have embarked on a digital transformation journey to ensure public service continuity. The completion of a system called the Internal Civil Service Eligibility Verification System (iCSEVS) has made it easier to request for Certification of Eligibility (COE) and its authenticated copies," Nograles said during an event.

"Kung noon, limitado ang pagkuha ng COE sa CSC Regional Office kung saan ka kumuha ng exam, ngayon maaari ng kunin ang iyong COE sa anumang labing-anim na Regional Office ng CSC regardless kung saan ka kumuha ng pagsusulit,” he added.

He said the CSC pursues excellence by maximizing technology and digital processes in its policies, programs, systems, and operations towards faster government transactions and efficient public service as required under the provisions of the Republic Act (R.A.) No. 11032 or the Ease of Doing Business and Efficient Government Service Delivery Act of 2018.

He then encouraged civil servants to champion digital transformation, noting that R.A No. 11032 requires a whole-of-government process review to re-engineer and streamline, followed by digitizing and digitalizing through technology-based processes and applications.

Nograles also emphasized his commitment to making the Philippine Civil Service the leader in empowering people and organizations in human resource and organizational development and prioritizing programs on human capital development toward a resilient, future-ready bureaucracy that remains responsive to the needs of the Filipino people.

“But I acknowledge that my vision cannot be accomplished by me alone. I appeal for your full support in the CSC’s initiatives to capacitate our public service workforce and prepare them for the demands of digitization and digitalization. Mabuhay kayo, ang mga lingkod bayan, at ang serbisyo publiko,” he said. (PIA-NCR)