QUEZON CITY -- The public can now reach the Department of Social Welfare and Development (DSWD) seven  days a week as the Department’s Agency Operations Center (AOC) opens additional hotline numbers to receive calls. These are Smart numbers 0943-4648026, 0943-4648086; and, Globe numbers 0995-7153926, 0995-7153934.

The new hotlines were added by the Department in its goal to be more accessible to the public even on weekends.  The AOC is managing these from Mondays to Fridays at 8:00am to 6:00pm, and on Saturdays and Sundays at 8:00 am to 5:00 pm.

Apart from the new numbers, the old hotlines,  0932-9333251 and 0918912281, are still active for call and text messages, respectively.

With this, the DSWD is encouraging the public to send their queries, questions, and even complaints through the hotline numbers.

Moreover, the public may reach or get in touch with the DSWD through its official Facebook and Twitter accounts, @dswdserves, or send email messages to inquiry@dswd.gov.ph.

The DSWD reminds the public to always use official hotline numbers and platforms  of the Agency for accurate information and response to their concerns.

With more hotline numbers opened and other information sites accessible, the Department aims to guide the public to trust only official channels to protect them from fake news and misinformation. (DSWD)