Will we still receive our PhilID card?
- Yes. For every registered person, a physical PhilID card is allocated. A registered person will still receive his or /her physical PhilID card even if they have obtained an ePhilID.
Can a minor avail of the ePhilID?
- Yes. Minors (below 18 years old) must be accompanied by a parent or legal guardian in claiming their ePhilID at the nearest PhilSys Registration Center.
Are you allowed to laminate your ePhilID?
- Yes, you can laminate your ePhilID.
Can you claim your ePhilID if you lost your PhilID card?
- The priority for the issuance of the ePhilID is a registered person who has not received their physical PhilID cards yet.
- Please stay tuned to the PSA’s official Facebook page, https://facebook.com/PSAPhilSysOfficial, or to their website at https://philsys.gov.ph for the PhilID replacement process.
- Please note that you do not need to register again, as you already have a PhilSys Number, or PSN.
Can you download your ePhilID?
- No. Currently, the available version of the digital ID is the ePhilID issued at PhilSys Registration Centers.
Please stay tuned to our Facebook page and website for announcements on the mobile/portable ePhilID, which can be stored on a mobile device.
What are the steps to getting my ePhilID?
- Access the ePhilID Appointment System at appt.philsys.gov.ph.
- You will be asked to provide your transaction number, which is printed on the transaction slip provided during your Step 2 registration.
- Follow the prompt and provide the information requested at the ePhilID Appointment System website.
- If you are eligible for an ePhilID, you will be asked to book an appointment and choose a PhilSys registration center where you would like to claim your ePhilID.
- An appointment slip will be generated and sent to you. Please bring this along with one valid ID and your transaction number on the day of your appointment to claim your ePhilID at the PhilSys registration center.
Are walk-ins accepted?
- The PSA highly encourages using the ePhilID appointment system at appt.philsys.gov.ph to ensure that you have been issued a PhilSys Number (PSN) and are eligible to claim the ePhilID before heading to the PhilSys registration centers.
- Registered persons with appointments shall be prioritized to control overcrowding in PhilSys registration centers in line with health protocols.
Will the ePhilID be accepted as a valid proof of identity when I transact with government agencies and private businesses (e.g., banks)?
- Yes. The ePhilID is designed to have the same functionality and validity as the physical PhilID card. The PSA recently issued a public advisory to ensure that the ePhilID and other formats of the digital PhilID shall be recognized in all transactions needing proof of identity and age, subject to authentication.
- The PSA commits to continuing its coordination and partnerships with government agencies and private businesses for the ePhilID’s acceptance.
Related story:
DICT eyes deployment of digital national ID
Why is my ePhilID not verified using PhilSys Check?
- The PSA encourages you to follow these steps to authenticate the ePhilID using the PhilSys Check.
- Go to verify.philsys.gov.ph.
- Click the “Scan ePhilID” button.
- Click the “Click to Scan QR Code.”.
- Select “Camera” for the mode of scanning.
- Click “Start Camera” and scan the QR code.
- The message “PhilSys QR code Successfully Verified” will appear if verification is successful.
- Make sure to use the ePhilID issued by the PhilSys Registration Centers for verification, as reproduced copies may have lower quality and can affect the QR code image and its scanning.
- If, after following these steps, your ePhilID fails to be verified, please send a message at the following channels:
Facebook: facebook.com/PSAPhilSysOfficial
Hotline 1388 (fees may apply)
Email: info@philsys.gov.ph
Where can you report establishments that are not accepting the ePhilID?
- The PSA encourages the public to report establishments that refused to accept or honor the ePhilID as a valid proof of identity and age at the following official PhilSys channels:
Facebook: facebook.com/PSAPhilSysOfficial
Hotline 1388 (fees may apply)
Email: info@philsys.gov.ph
Please include in your message the following details:
Name of establishment and its branch
Date of transaction
Nature of transaction
How secure is the ePhilID? What is its security feature, and how does it work?
- The ePhilID bears a unique digital signature through its QR code, which can be used for authentication.
- To properly use the ePhilID as a valid proof of identity, you can authenticate it online through PhilSys. Check via verify.philsys.gov.ph.
The ePhilID shall be honored and accepted as the official government-issued identification document of a person for his or her transactions in all national government agencies, local government units (LGUs), government-owned and controlled corporations (GOCCs), government financial institutions (GFIs), financial institutions, and private sector.
Below are some of the agencies supporting the use and acceptance of the ePhilID:
Bangko Sentral ng Pilipinas (BSP)
Department of Foreign Affairs (DFA)
Philippine Statistics Authority – Civil Registration Service (PSA-CRS)
Department of Finance
Philippine Post Office
Government Service Insurance System
PhilHealth
Department of Social Welfare and Development
Land Transportation Office
Supreme Court
The PSA continues its coordination and partnerships with government agencies and private institutions to guarantee the ePhilID’s acceptance.
(PIA-NCR)
