BAGUIO CITY (PIA) -- In continuing efforts to maintain a reliable and updated membership database, the Government Service Insurance System (GSIS) Baguio Branch recently conducted the annual re-orientation for Agency Authorized Officers (AAOs) and Electronic Remittance File Handlers (ERFH) of local government units, national government agencies, government owned and controlled corporations and government financial institutions.
Pauline Antonette V. Paron, Membership Coordinator for Baguio, Bayombong, Tuguegarao and Laoag branches, said AAOs are the designated representatives of government agencies who function as loan approver and as GSIS partner in the timely and prompt remittance to GSIS. She discussed the responsibilities of principal AAO and alternate AAO.
The ERF handlers, on the other hand, are responsible for the timely and correct deduction of GSIS monthly contribution and loan payments from the members’ salaries as well as the timely and prompt remittance to GSIS.
Resource speakers from GSIS presented the processes of approving loans and discussed the the proper way of filing up the different forms in the web-based Membership Service Profile for the creation and updating of members’ records, and the electronic billing and collection system.
The forms to be accomplished for new members, re-employed and reinstated; for transferees; for salary adjustments; for leave without pay and for termination, and for changes or corrections in the personal data of members as well as the supporting documents required were thoroughly explained.
Likewise, the downloading of Electronic Billing File of remitting agencies and uploading of the ERF where it would be validated for errors and accept payment of remittances.
In the open forum, the AAOs and ERFs raised issues which are often asked by members. One is the continuous payment of loan amortization by some members even during the COVID-19 loan moratorium program in 2020. GSIS officials clarified that they have refunded said payments thru the members’ UMID, but if there are members who have not received such or payments are not credited, submit the names of concerned members and GSIS will check it.
The activity conducted in two batches was participated by 250 AAOs, and ERF handlers from Baguio, Bayombong, Tuguegarao and Laoag branches.
In appreciation of the works the AAOs and ERFs are doing, the GSIS provides them non cash incentive in the form of personal accident insurance, Paron said.
Meanwhile, the GSIS is enjoining members to register in GSIS Touch Mobile Application to avail of GSIS loan programs, and services in a more convenient way.
With GSIS Touch, members can easily access their GSIS membership records, do loans tentative computation, apply for loan and monitor loan status and claim records.
To register in GSIS Touch:
1. Download the GSIS Touch Mobile in the Play Store or App Store. 1
2. Create an account with your GSIS Business Partner (BP) number and date of birth.
3. Encode the OTP (One Time Pin) that will be sent to the member's registered mobile number.
4. Create your user name and password.
For more information about the GSIS Touch Application, you may visit the GSIS website at https://www.gsis.gov.ph/ginhawa-for-all/gsis-touch/. (JDP/MAWC-PIA CAR)
