State pension fund Government Service Insurance System (GSIS) has partnered with M. Lhuillier to further enhance customer experience by expanding its loan payment solutions to nearly 5,600 collection sites.
The expansion was formalized after GSIS and M. Lhuillier signed a memorandum of agreement on Tuesday, September 6, at the GSIS Head Office in Pasay City. M. Lhuillier is one of the biggest nonbank financial services network with a total of 2,576 branches located in cities, towns, and far-flung barangays all over the country.
“We welcome this partnership with M. Lhuillier particularly its strategic presence in the South as 40% of our members and pensioners are in Visayas and Mindanao,” said GSIS President and General Manager Wick Veloso.
“We are bringing our ginhawa services closer to our members and pensioners by engaging more payment channels so that our stakeholders need not visit our offices. This will also complement GSIS’s efforts to improve our loan collection efficiency,” Veloso pointed out.
“We are honored to be a part of the GSIS payment platforms for the greater convenience of its members and pensioners. We look forward to growing this partnership. Lahat pwede or what we call ‘pwede-bilities’ when you partner with M. Lhuillier,” said M. Lhuillier President and Chief Executive Officer Michael Lhuillier.
M. Lhuillier now joins Bayad in accepting GSIS advance loan payments. To date, it has collected P173 million in loan payments with Bayad’s nearly 3,000 payment centers. “We hope to double this feat with M. Lhuillier’s payment solutions of over 2,500 centers.”
“Loan payments from members are also now accepted through the online apps of Union Bank of the Philippines and Land Bank of the Philippines. This means more GSIS funds can be made available for our members and pensioners who are in need,” Mr. Veloso said.
“We plan to enter into similar agreements with other payment service providers in the coming months to bring our payment channels to 10,000 over-the-counter and online outlets to enhance our customer experience,” Veloso added.
For inquiries, members may visit the GSIS website (www.gsis.gov.ph) or GSIS Facebook page (@gsis.ph), email gsiscares@gsis.gov.ph, or call the GSIS Contact Center at 8847-4747 (if in Metro Manila), 1-800-8-847-4747 (for Globe and TM subscribers), or 1-800-10-847-4747 (for Smart, Sun, and Talk ‘N’ Text subscribers). (GSIS)
